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Frequently asked questions
Last updated: May 8, 2026
How long does shipping take?
Standard orders arrive in 3–5 business days within the US. Expedited shipping is available at checkout. Orders over $75 ship free.
What is your return policy?
30-day returns on unused items in original packaging. We provide a prepaid return label.
Do you ship internationally?
Yes, to select countries. Duties and taxes may apply at delivery.
Are your products dishwasher safe?
Most are. Specific care instructions are included on each product page and in your shipment.
How do I contact support?
Email hello@simplekitchens.co — we reply within one business day.